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Study Reveals: Shift Spend to Improving the Buyer Experience
Image by mia! via Flickr According to a recent Satmetrix Net Promoter study, one in five consumers switch brands based on a bad buying experience and/or bad customer experience. Satmetrix, in their...
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Ready for Social Media Results? Turn Your Loyal Followers Into Your New Top...
Imagine this: You have customers knocking on your door, singing your praises, offering to do your marketing work for you by raising awareness about your brand and referring potential customers. Now...
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